MagikFingerz wrote:Jocu wrote:MagikFingerz wrote:Free shipping to the EU - EEA always gets screwed

(Not your fault, Jocu)
In anyway, this is a no-brainer!
This time we did matched shipping for EU/US and a flat rate for everyone, so everyone pays €7 (unless you got a free shipping tier).
EU shipping also get's the lovely Jocu packaging

I'm not sure I understand. I get €9 to Norway, including the free shipping tiers.
You legend, thank you for bringing this to my attention. Let me explain.
Shipping rates on Kickstarter are calculated by country, but conveniently the European Union can be selected as a shipping zone as generally eu shipping costs around the same.
However as Norway has a special relationship with the eu whilst not technically being in it, it evidently doesn’t fall into that category. However I didn’t know this.
When I shipped out fillide last week the post office flagged this, but it instead has a ‘zone 2 Europe’ shipping model along with other countries in Europe but not part of the eu, like parts of Russia and turkey who whilst not in Europe shouldn’t be too expensive to ship to as they’re next to it.
Anyway long story short, this tier isn’t much more expensive than the eu1 tariff, and should be included in free shipping (if applicable) or the lower rate EU/US shipping of €7. So in future I need to add Norway as a separate shipping zone and give it the same benefits as eu.
What tier did you back? I believe I can add shipping zones to existing rewards but not alter them, but I’ll see if I can add Norway manually to each tier and do so in future.
Worth noting for other creators who ship from the eu.
EDIT - I can confirm that I was able to add, not edit shipping tiers of existing rewards and have specified Norway as having the same costs as EU backers.
I'm not sure how this affects existing pledges but I imagine it doesn't affect them at all so you would need to re-pledge. If you have selected an Early Bird that is still available, that should be a simple case of changing your pledge. If it is no longer available, PM me.
I sent around four packages to Norway for FIllide so I know there are a few collectors there who could benefit from this especially if they chose a free shipping tier

We'll sort something out anyway